Privacy Policy

1. Who We Are

Profitfable is an educational platform focused on trading, technical analysis, learning materials, market insights, journals of past trades and outcomes, and related services, including the delivery of trading signals through our website, app, and messaging platforms such as Telegram.

2. Information We Collect

We may collect the following categories of information:

A. Information You Provide to Us

We collect information you voluntarily provide when you:

• create an account

• subscribe to a plan or service

• join our Telegram channels or groups

• contact us by email, contact form, chat, or support request

• fill out forms on our website or app

• participate in surveys, promotions, or feedback requests

• post comments, reviews, or community content

This information may include:

• full name

• email address

• phone number

• username

• billing information

• payment-related details

• country or region

• profile information

• any message, inquiry, or content you send to us

B. Information Collected Automatically

When you use our Services, we may automatically collect certain information, including:

• IP address

• browser type and version

• device type

• operating system

• app version

• pages viewed

• time spent on pages

• referral URLs

• date and time of visits

• clicks, interactions, and navigation behavior

• cookie identifiers and similar tracking data

C. Information From Third Parties

We may receive information from third parties such as:

• payment processors

• analytics providers

• advertising partners

• messaging or communication platforms

• authentication or login providers

• customer support tools

• social media or community platforms

D. Trading Journal and Performance Content

Our Services may display journals, historical trade records, outcomes, analysis notes, educational examples, and performance-related content. Where applicable, this content may be based on our own records, team analysis, community submissions, or internal documentation.

If users submit content, journal entries, testimonials, or feedback, we may collect and store that information.

3. How We Use Your Information

We may use your information for the following purposes:

• to provide, operate, and maintain our Services

• to create and manage your account

• to process purchases, subscriptions, and payments

• to deliver educational content, signals, alerts, and updates

• to provide access to Telegram groups, app features, or website member areas

• to communicate with you about your account or our Services

• to respond to inquiries, support requests, and feedback

• to improve our content, platform, and user experience

• to understand usage trends and analyze performance

• to personalize content and features

• to detect, prevent, and investigate fraud, abuse, security incidents, or violations

• to comply with legal obligations

• to enforce our Terms and other policies

• to market our services, where permitted by law

4. Legal Bases for Processing

Where applicable under relevant privacy laws, we process personal information on one or more of the following bases:

• your consent

• performance of a contract with you

• compliance with legal obligations

• our legitimate business interests, including operating, improving, securing, and marketing our Services

5. Cookies and Tracking Technologies

We may use cookies, pixels, tags, local storage, and similar technologies to:

• keep you logged in

• remember preferences

• analyze traffic and usage

• improve site performance

• personalize your experience

• measure the effectiveness of campaigns

You can control cookies through your browser settings. In some cases, disabling cookies may affect website functionality.

6. How We Share Your Information

We do not sell your personal information in the ordinary sense of selling customer lists for money. However, we may share your information in the following circumstances:

• with service providers that help us operate our business

• with payment processors to complete transactions

• with analytics and hosting providers

• with communication platforms, including Telegram or email service providers

• with legal, regulatory, or government authorities when required

• with advisors, auditors, or professional service providers

• in connection with a merger, acquisition, financing, sale of assets, or business transfer

• to protect our rights, users, platform, or business

• with your consent or at your direction

7. Third-Party Services and Platforms

Our Services may integrate with or link to third-party tools, websites, apps, and platforms. These may include payment gateways, analytics tools, messaging services, embedded content, and social platforms such as Telegram.

We are not responsible for the privacy practices of third-party services. Your use of third-party platforms is subject to their own terms and privacy policies.

8. Data Retention

We retain personal information for as long as reasonably necessary to:

• provide our Services

• maintain business and financial records

• comply with legal, tax, accounting, or regulatory obligations

• resolve disputes

• enforce our agreements

• maintain security and prevent fraud

When we no longer need personal information, we will delete it, anonymize it, or securely store it until deletion is possible.

Privacy guidance from UK and EU regulators specifically expects a notice to explain either retention periods or the criteria used to decide them.

9. International Data Transfers

Your information may be processed and stored in countries other than your own, including countries where our service providers operate. Where required, we take reasonable steps to protect personal information transferred across borders using appropriate safeguards.

EU guidance notes that personal data transferred outside the EU remains subject to protection requirements and may require safeguards such as adequacy decisions or contractual measures.

10. Data Security

We implement reasonable administrative, technical, and organizational measures to protect your information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

11. Your Privacy Rights

Depending on where you live, you may have rights regarding your personal information, including the right to:

• access the personal information we hold about you

• request correction of inaccurate information

• request deletion of your information

• object to certain processing

• request restriction of processing

• request data portability

• withdraw consent where processing is based on consent

• opt out of certain sharing or marketing communications

• lodge a complaint with a relevant authority

UK ICO guidance says privacy notices should explain the rights individuals have and how they can complain, and California privacy law provides California consumers with specific rights over personal information collected by covered businesses.

To exercise your rights, contact us at [Insert Contact Email].

We may need to verify your identity before processing certain requests.

12. Marketing Communications

We may send you service-related messages and, where allowed by law, promotional communications about our content, updates, and offers.

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in the message or by contacting us directly.

13. Children’s Privacy

Our Services are not intended for children under the age of 18, or the minimum age required in your jurisdiction to lawfully use our Services. We do not knowingly collect personal information from children without appropriate authorization where required by law.

If you believe a child has provided personal information to us, please contact us and we will take appropriate steps.

14. User Content, Community Features, and Public Areas

If you submit comments, reviews, testimonials, journal entries, messages, or other content to public or community areas of our Services, that information may be visible to others.

Please do not post sensitive personal information in public areas.

We may use testimonials, reviews, feedback, or submitted success stories for marketing or educational purposes, with your permission where required by law.

15. Payment Information

Payments made through our Services may be processed by third-party payment providers. We generally do not store full payment card details on our own servers unless explicitly stated.

Payment information is handled according to the policies and security practices of the relevant payment processor.

16. Analytics and Advertising

We may use analytics and advertising tools to understand how users interact with our Services, measure engagement, improve campaigns, and grow our platform.

These tools may collect information through cookies or similar technologies. You can manage some of these preferences through your browser or applicable consent tools on our website.

17. Do Not Track

Some browsers offer a “Do Not Track” setting. Because there is no universally accepted standard for responding to these signals, our Services may not respond to Do Not Track requests unless required by applicable law.

18. California Privacy Notice

If you are a California resident, you may have specific rights under California privacy law, including the right to know what categories of personal information are collected, used, disclosed, or shared, and the right to request deletion or correction in certain circumstances. California authorities state that the CCPA gives consumers more control over personal information businesses collect and requires businesses to describe consumer privacy rights in their privacy policies.

To exercise applicable California rights, contact us at [Insert Contact Email].

We will not unlawfully discriminate against you for exercising your privacy rights.

19. UK, EU, and Other Regions

If you are located in the UK, EU, or another region with data protection laws, you may have additional rights under applicable law. UK and EU guidance expects privacy notices to clearly explain who is collecting the data, why it is processed, the rights available, and how users can contact the organization or complain to a supervisory authority.

If you have concerns about how we handle your personal information, please contact us first so we can try to resolve the issue.

20. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top of this page. If required by law, we will provide additional notice.

We encourage you to review this page periodically to stay informed about how we handle your information.

21. Contact Us

If you have questions, requests, or concerns about this Privacy Policy or our privacy practices, contact us at:

Email: contact@profitfable.com

or Write us.