Refund Policy

1. Nature of Our Products and Services

Profitfable primarily provides digital products and digital services, including but not limited to:

• educational content

• premium memberships

• subscription plans

• app access

• website member access

• Telegram group or channel access

• signals and alerts

• trade journals, market commentary, and related digital materials

Because these are digital services and digital-access products, they may be delivered immediately or shortly after purchase.

2. General Refund Rule

Unless otherwise required by applicable law or expressly stated in writing at the time of purchase, all sales are final and all payments are non-refundable once access to the purchased digital service, content, or membership has been granted.

This includes, where applicable:

• monthly subscriptions

• annual subscriptions

• premium educational access

• members-only content

• app-based access

• Telegram access

• signal access

• downloadable or view-only digital materials

• special promotions or discounted offers

3. No Refunds for Used or Accessed Digital Services

We generally do not offer refunds where:

• you have already received access to paid content or paid areas;

• you joined a paid Telegram group, app feature, or member dashboard;

• you accessed signals, alerts, journals, lessons, or premium materials;

• you failed to use the service after purchase;

• you changed your mind after purchase;

• you misunderstood the service despite the description being available before checkout;

• you forgot to cancel before renewal;

• you are dissatisfied with trading outcomes, educational progress, or any results;

• you incurred losses, missed opportunities, or expected a different outcome.

Because our Services are educational and informational in nature, refunds are not based on whether you made or lost money, followed or did not follow content, or achieved any particular result.

4. Subscription Renewals

If you purchase a recurring subscription, your subscription may automatically renew unless you cancel before the next billing date.

By subscribing, you authorize us or our payment processor to charge the recurring subscription fee using your selected payment method at each renewal date unless canceled.

Regulators increasingly require subscription terms and cancellation rights to be clear, and recent FTC action has focused on making cancellation as easy as signup for recurring offers.

5. Cancellation Policy

You may cancel your subscription at any time to prevent future renewals.

Unless otherwise stated at checkout:

• cancellation stops future billing only;

• cancellation does not reverse charges already processed;

• cancellation does not automatically trigger a refund;

• you may continue to access paid features until the end of the current paid billing period, unless stated otherwise;

• deleting your account does not automatically cancel your subscription.

If your subscription was purchased through a third-party platform, including an app store or marketplace, you may need to cancel through that third party.

6. Trial Offers and Promotional Pricing

If we offer a free trial, discounted trial, or promotional period:

• the trial or offer may automatically convert into a paid subscription unless canceled before the end of the trial or promotional period;

• any applicable renewal price will be disclosed at checkout or during sign-up where required;

• once a renewal charge has been successfully processed, it is generally non-refundable unless required by law.

7. Exceptional Refunds

Although refunds are generally not offered, we may review refund requests in limited situations, such as:

• duplicate charges;

• accidental multiple purchases of the same plan;

• technical failure on our side that prevented access for a material part of the purchased service period;

• unauthorized billing confirmed by our review;

• cases where a refund is required by applicable law.

If we choose to issue a refund in a specific case, that does not create an obligation to issue refunds in future cases.

8. Unauthorized Charges

If you believe a charge was unauthorized, please contact us immediately at [Insert Support Email].

We may ask for information reasonably necessary to investigate the issue.

We reserve the right to suspend or terminate access while billing disputes, payment reversals, or fraud reviews are pending.

9. Chargebacks and Payment Disputes

Before initiating a chargeback or payment dispute with your bank or card provider, we request that you first contact us at support@profitfable.com, so we can review the issue.

If a chargeback or payment reversal is filed:

• your access to paid Services may be suspended or terminated;

• any associated account, plan, Telegram access, app access, or member access may be revoked;

• we may dispute the chargeback where appropriate by providing relevant records, including account activity, access logs, purchase confirmations, acceptance of terms, and proof of access.

10. Failed Payments

If a payment fails, is declined, reversed, or disputed, we may:

• retry the payment where permitted;

• suspend premium access;

• downgrade your account;

• remove access to Telegram groups, app features, signals, or member content;

• cancel the subscription.

11. Refund Method

If a refund is approved, it will generally be issued to the original payment method used for the purchase, unless otherwise required or allowed by applicable law. UK consumer legislation specifically addresses refunds for digital content and notes that refunds are ordinarily made using the same means of payment unless agreed otherwise.

We are not responsible for delays caused by banks, card networks, payment processors, app stores, or other third parties.

12. Timing of Approved Refunds

If a refund is approved, we will typically initiate it within 3 business days after approval.

Actual posting times may vary depending on your payment provider or financial institution.

13. Country-Specific Consumer Rights

Nothing in this Refund Policy is intended to limit any non-waivable rights you may have under applicable consumer protection law.

Depending on your location, you may have statutory rights relating to cancellation, digital content, faulty digital services, or recurring subscription contracts. For example, EU consumer rules generally provide a 14-day withdrawal right for many distance purchases, subject to exceptions and special rules for digital content and digital services, and UK law provides specific remedies where digital content is faulty or not as described.

If a law in your jurisdiction requires a refund or cancellation right that conflicts with this policy, the applicable law will control to the extent required.

14. No Performance-Based Refunds

We do not provide refunds based on:

• trading results;

• profits or losses;

• expectations of financial outcome;

• perceived quality of a signal because the market moved differently;

• dissatisfaction due to missed entries, late viewing, personal execution issues, or market volatility;

• disagreement with educational opinions, analysis style, or journal examples.

Past examples, journals, and outcomes do not guarantee future results, and no refund is owed because a user did not achieve a desired result.

15. Technical Issues

If you experience a genuine technical issue that prevents access to a purchased service, you must contact us promptly at contact@profitfable.com with enough detail for us to investigate.

We may, at our discretion:

• restore access;

• extend the access period;

• provide account credit;

• issue a partial or full refund where appropriate.

No refund will be issued where the issue was caused by your device, internet connection, third-party platform outage, app store restrictions, Telegram restrictions, password loss, or failure to follow access instructions, unless required by law.

16. Contact for Refund Requests

To request support regarding billing, cancellation, or a refund review, contact:

Email: contact@profitfable.com

Please include:

• your full name

• the email used for purchase

• date of purchase

• payment reference or invoice number

• description of the issue

17. Changes to This Refund Policy

We may update this Refund Policy from time to time.

When we do, we will revise the “Last Updated” date at the top of this page. The updated version will apply to future purchases unless otherwise required by law.